What kind of WiFi network or router do I need?

Wi-Fi

Smart Formula Mixer Pro need to be connected to a 2.4GHz WiFi network, Smart Formula Mixer Pro cannot be connected to a 5GHz network. Keep the following in mind when checking what type of router you have:

  • Newer routers are often dual-band, with 2.4GHz and 5GHz bands. 
  • Most single-band routers are 2.4GHz.
  • Smart Formula Pro devices will not work with enterprise WiFi networks that have a landing page, sign in portal or require a browser to complete the connection.
    • If your internet requires you to provide not only an SSID but also a username, account name and password, you will not be able to use Smart Formula Mixer Pro.
    • Common examples are hotels or airport public networks. 

How many WiFi networks do you see that belong to you?

  • I see ONE network: If you only see one WiFi network name that belongs to you, it should be a 2.4GHz network and will work with Smart Formula Mixer Pro

  • I see TWO or more networks: If you see two or more WiFi network names that belong to you, then you probably have a 2.4GHz and 5GHz dual-band router. If so, from your smartphone's Wireless settings page, look at the names of your WiFi networks.

    • 2.4 GHz network may have "24G," "2.4," or "24" appended to the end of the network name. Or it might not have anything at all after the name.
    • A 5 GHz network may have "5G," "5g," 5GHz," or "5" appended to the end of the network name, for example "MyWirelessNetwork - 5g"
    • When setting up your Smart Formula Mixer Pro, connect to the 2.4GHz band.

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Make sure the network you pick does not have "5G," "5g," 5GHz," or "5" at the end.